Member Rewards – FAQ

Frequently Asked Question Regarding Member Rewards

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How is my reward level calculated?

Reward levels are based on the balances maintained in your qualified accounts during each calendar month.  Your eligibility is calculated every month, and the calculation determines your Member Rewards level for the following month.  For example: Calculations of your accounts made in May determine your benefits to be awarded during June; calculations made in June determine your benefits to be awarded during July, etc. 

Every calculation period, we'll add your Emory Alliance CU loan balances (see Note 1, below) and your deposit account balances (see Note 2, below).  These balances determine your rewards level:  Value, Classic, and Premier.
 

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When are my rewards posted to my account?

All fee waivers and rebates are posted at the end of the current month, after the close of business, to the S1- Membership Share account and are reflected on your account statement.
 

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How do I get my free discounted checks?

If you are a Classic or Premier Rewards member, the cost for the free checks will be rebated back to you when you order the checks directly through Emory Alliance CU.
 

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Can I combine my account balances with other accounts that I am a joint owner at the credit union?

No.  The Member Rewards Program is based on individual accounts and not household accounts.

Note 1:

 Loan account balances are comprised of the combined actual balance of auto loans and personal loans and the drawn balances on home equity lines and other lines of credit as of close of business on the last day of the calendar month.  Credit card balances are NOT included.
 

Note 2:

 Deposit account balances are comprised of the combined aggregate balance of all savings accounts, checking accounts, money market accounts, certificates of deposit, and IRAs as of the close of business on the last day of the calendar month.

Member Rewards are not pro-rated.  If you close your account at any time during a month, you will not be awarded Member Rewards for that month.  The Member Rewards Program is subject to change at any time without notice.