About Us: Contact Us
About Us :: Locations :: Hours of Operation :: Membership :: Contact Us
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Need additional assistance, but not sure who to call? Check out our phone directory below for each department or send us an e-mail with your questions or comments.
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Note: The following E-mail links are secure and encrypted for your protection. Emory ACU will not send you electronic mail that contains confidential information.
Member Services
Financial Service Representative: (404) 329-6415, press 6
Identity Theft 911: 1(877) 432-7463
- Membership Package
- Member service assistance
- Assistance with Total Access
- Statements
- Feedback/Comments/Suggestions
Loan Services
Loan Officer: (404) 329-6415, press 4
Loan Services: 1(877) 460-9068 - available 24-hours a day, 7 days a week
Loan Department Fax: (404) 315-9242
Mortgage Loan Officer: (404) 486-4317
- Loan status
- Technical assistance with Loan Express
- Title or Insurance questions
- Payoff Information
- Any questions or concerns regarding your installment loan or credit card
Card Services
Card Administrator: (404) 486-4327
Lost or Stolen Credit Card: 1 (800) 442-4757 - available 24-hours a day, 7 days a week
- Payroll or ACH transactions
- ATM cards
- Debit Card
- Credit Card
- Replacement cards
- Lost/stolen/damaged cards
Lost/Stolen Credit Card Only
1 (800) 820-8450Lost/Stolen Debit Card Only
1 (866) 664-9364
Personal Branch Online
Personal Branch Administrator: (404) 329-6415
- Registration/Login/Password support
- Bill Payer support
- Technical support
Automated telephone service that allows you access to your
account information 24-hours a day, 7-days a week.
Collections
Collections Manager: (404) 486-4335
